Privacy Policy

Last updated: May 7, 2026

cuteartbook.com is operated by OCEAN218 LLC ("we," "us," or "our"). This policy explains what personal information we collect, how we use it, and your rights regarding that information.

1. Information We Collect

When you place an order, we collect:

• Email address — to send order confirmation and shipping notifications
• Shipping name and address — to mail your order via USPS
• Photographs you upload — to generate your coloring pages
• Payment information — collected and processed directly by Stripe; we never see or store your card details

We do not require you to create an account. We do not collect any information beyond what is needed to fulfill your order.

2. How We Use Your Information

• To process and fulfill your order (convert images, print, and mail)
• To send you transactional emails (order confirmation, shipping notification)
• To respond to support requests
• To comply with legal obligations, including reporting prohibited content to law enforcement

We do not use your information for marketing, sell it to third parties, or use your photographs for AI model training.

3. Photographs & Children's Images

Many customers upload photographs of children. We take this responsibility seriously. Uploaded images are stored in a private, access-controlled cloud storage bucket. Images are not publicly accessible. We do not share images with any third party except our AI processing provider (OpenAI) and our print partner (Lob), solely to fulfill your order. Images are retained for a limited period to support order management and quality review, then deleted.

We are legally required to report any child sexual abuse material (CSAM) to the National Center for Missing & Exploited Children (NCMEC) and will cooperate fully with law enforcement.

4. Third-Party Service Providers

We share your data with the following third parties only as necessary to fulfill your order:

• Stripe — payment processing. Your card details go directly to Stripe and are never stored by us. Stripe Privacy Policy
• OpenAI — AI image conversion. Your uploaded photos are sent to OpenAI’s API to generate coloring pages. OpenAI Privacy Policy
• Lob — print and mail fulfillment. Your shipping name, address, and coloring pages are sent to Lob to produce and mail your order. Lob Privacy Policy
• AWS S3 — private cloud storage for uploaded and converted images
• Resend — transactional email delivery
• Supabase — order database hosted in the United States

5. Data Retention

We retain order information (email, shipping address, order status) for up to 2 years for business and legal recordkeeping purposes. Uploaded photographs and converted coloring pages are deleted within 90 days of order fulfillment. You may request earlier deletion by contacting us.

6. Your Rights

Depending on where you live, you may have rights including:

• Access — request a copy of the personal data we hold about you
• Deletion — request that we delete your personal data
• Correction — request that we correct inaccurate data
• Opt-out of sale — we do not sell personal data

California residents have additional rights under the CCPA. To exercise any of these rights, email us at hello@cuteartbook.com. We will respond within 30 days.

7. Cookies & Analytics

We may use analytics tools (such as Google Analytics) to understand how visitors use our site. These tools may set cookies in your browser. No personally identifiable information is shared with analytics providers. You can opt out of Google Analytics by using the Google Analytics opt-out browser add-on.

8. Security

We use industry-standard security measures including HTTPS, private cloud storage, and access controls to protect your data. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. Children’s Privacy

This website is directed at adults. We do not knowingly collect personal information directly from children under 13. If you believe we have inadvertently collected such information, contact us and we will delete it promptly.

10. International Visitors

cuteartbook.com ships to the continental United States only. Our servers and service providers are based in the United States. If you access this site from outside the US, your information will be transferred to and processed in the United States.

11. Changes to This Policy

We may update this policy from time to time. The date at the top of this page reflects when it was last revised. Continued use of the service after changes constitutes acceptance of the updated policy.

12. Contact

OCEAN218 LLC
hello@cuteartbook.com